Next-Gen Services
January 2001

Kevin Mayer

 

It's The Application, Stupid! 

BY KEVIN MAYER

Go Right To: Next-Gen Services News


A famously blunt warning -- "It's the economy, stupid!" -- once guided a presidential campaign all the way to the White House. Today, a similarly blunt warning could guide those who would promote the next-gen public network. The new network, if it is to benefit carriers and customers, must allow service providers to deploy sophisticated services and applications quickly and inexpensively. In addition, it must demonstrate both value and convenience to customers.

Absent such services and applications, service providers face a bleak future, since current revenues depend on connectivity, transport, and basic services -- all of which are fast acquiring commodity status. Future revenues will depend on enhanced services, that is, services with real business value. Such services go beyond basic functions such as call waiting or caller ID. And such services exceed the capabilities of the existing public network, notwithstanding such initiatives as the advanced intelligent network (AIN).

AIN, which originated in the mid-80s, has been a mixed success at best. Despite AIN's device-independent plan, to this day, devices from different vendors implement slightly different call models, requiring mediation among heterogeneous switches and signal control points, increasing the complexity and cost of creating new services. In addition, AIN demonstrates limited usability, since it requires users to implement awkward flash hook and star code sequences. Finally, the services that have been created are, in truth, commodity services, such as called number translation, offering little potential for service provider differentiation.

Is there a better way? Yes, according to vendors who would supply the building blocks for the new public network. Many of these vendors advocate "application-ready" architectures that, like AIN, abstract call control and service logic from transport. Unlike AIN approaches, however, the next-gen approaches emulate Internet-style development, exploiting the migration of traditional circuit traffic to packet networks, as well browser-style user interfaces.

In the next-gen network, media gateways handle transport, soft switches handle call control, and application servers handle service creation. If they perform as envisioned, these network elements will help service providers and their customers realize highly customized, cost-effective services. However, the challenge of interoperability remains. Indeed, with such a proliferation of elements, multivendor chaos in the new network might even surpass that in the old network -- unless vendors remain committed to interoperability.

At present, vendors are emphasizing virtual as opposed to vertical integration, participating in bakeoffs and interoperability trials, forming partnerships and alliances, and proposing standardized protocols and open APIs. If such trends continue, we may witness the birth of a new industry, namely, third-party application development and service creation for the new public network. So, in support of interoperability, we may do well to remember, "It's the applications, stupid!"

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Next-Gen Services News

Narus Partners With digiquant
Narus and digiquant announced a technology development and marketing alliance agreement. The relationship will focus on the integration of digiquant's Internet Management System (IMS) and the Narus Internet Business Infrastructure (IBI) platform. Under the terms of the agreement, the two companies will combine efforts to develop and provide an integrated solution in mediation systems and billing systems for IP providers and telecommunications carriers. 

Lucent Unveils VitalAccess
Lucent Technologies has announced VitalAccess, an integrated multi-vendor software solution for broadband service providers to provision and deliver Internet access, multimedia, and VoIP services. VitalAccess is a subscriber activation and management system that can help cable operators, digital subscriber line (DSL) providers, broadband wireless operators, and fiber-to-the-home providers reduce provisioning costs, improve the accuracy and efficiency of service provisioning, and empower end-users to manage their services. "A next-generation broadband IP provisioning solution will give us the competitive advantage critical to our ability to rapidly deploy and turn up services next year," said Rich Baughman, vice president of information technology, WINfirst.

NexTone Announces Application Switch
NexTone Communications has announced the iVANi iServer application switch. This platform is a key part of NexTone's strategy to deliver application infrastructure for the next generation service provider and provides two key benefits -- maximum service reach and service velocity. Within the softswitch architecture, the softswitch bridges between the IP network and the PSTN while the application switch enables application connectivity between IP endpoints. The iServer application switch provides the policy-based call routing and signaling mediation (SIP, H.323) needed to deploy applications in an on-net IP environment while also interoperating with softswitch and media gateway platforms for off-net calls to and from the PSTN.

GoBeam Taps Sylantro For Next-Gen Rollouts
GoBeam and Sylantro Systems are expanding their technology partnership to enable GoBeam to deliver business voice services using Sylantro's newest application modules. GoBeam is using Sylantro's softswitch technology to integrate new voice services into feature-rich offerings for pilot customers. GoBeam's self-managed service allows users of its Web-based interface to add or delete capabilities, customize preferences, set permissions, and direct communications events. In addition to this announcement, Sylantro notes a recent success in its interoperability tests with telecom technologies. That is, Sylantro has achieved INIP-Powered status. Sylantro's applications switch received this designation after successfully completing SIP interoperability testing with telecom technologies' INtelligentIP softswitch.

Indigo To Release Application Server
Indigo Software is developing a SIP-enabled application server scheduled for commercial release in Q1 2001. The application server incorporates several Session Initiation Protocol (SIP) engines, a SIP registrar server, a SIP proxy server, and location server. These components are empowered by service configuration tools based on Call Processing Language (CPL) and SIP's Common Gateway Interface (SIP-CGI). Extensions to the application server comprise an HTTP server for Web services, an SMTP server for e-mail services, and an RTSP server for streaming media features. This ensemble will be augmented by a presence server and an instant messaging server in forthcoming releases.

Portal Software Establishes New Partners, Customers
Portal Software announced several new partners and customers in the next-generation IP telephony and emerging softswitch markets. New technology partners incorporating Infranet IPT, Portal's customer management and billing software, into their softswitch and services platform solutions include ipVerse and Syndeo Corporation, as well as Xybridge Technologies and BroadSoft. Also, Portal will provide GoBeam and iCall with a packet-based telephony service solution for provisioning, delivery, deployment, and billing. The solution is designed to allow telecommunications retailers to offer voice services directly to their customers.

I-Link Adds Nuance's Speech Rec To GateLink
I-Link
and Nuance have announced a partnership agreement that will enable GateLink partners and V-Link unified communications users to implement Nuance's speech recognition technology, Nuance 7.0. The incorporation of Nuance's automatic speech recognition (ASR) software with the GateLink service creation platform will enhance service providers' ability to deploy affordable voice-enabled applications such as voice portal and V-Commerce services in a very short time to market and with a very low initial investment. In addition, Nuance's speech recognition technology will enable voice-activated dialing in I-Link's unified communications product, V-Link.

Ubiquity Partners With VSYS
Ubiquity Software has announced a partnership with VSYS that will include joint development activities as well as joint sales and marketing programs to accelerate the deployment of SIP-based packet services in carrier networks. The companies expect to cooperate in a variety of industry conferences and training seminars. The alliance creates a foundation for the development of advanced carrier services based on SIP technology, with the Ubiquity Helmsman application service platform complementing VSYS Softswitch in the VSYS hosting center. Using the Helmsman application, next-gen service providers may build and deploy revenue generating services over IP networks.

Unisphere To Acquire Broadsoft
Unisphere Networks has announced a definitive agreement to acquire BroadSoft. BroadSoft, which will join Unisphere's Voice Products Group, recently announced that it has successfully tested interoperability of its BroadWorks solution with Cisco Systems' voice gateways. This solution, with its SIP-based interoperability, is designed to allow ICPs to rapidly deploy Centrex-style services.

Apogee Joins Cisco New World Ecosystem
Joining the Cisco New World Ecosystem Partner Program, Apogee announced it will work with Ecosystem members to enable service providers with its content usage-based billing technology. With this contribution, Apogee intends to address the technological challenges posed by the Internet for rating and billing. These challenges include scalability, real-time rating, content delivery, and rapid service introduction. Specifically, Apogee's NetCountant billing and settlement platforms may help the Ecosystem partners and their joint customers to rapidly develop and deploy new business and revenue models on a global scale.

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