Communications Solutions Magazine

January 2002

Communications Solutions January 2002

FEATURES
Communications Solutions 2001
Product Of The Year Awards

Announcing the editors picks for the most interesting communications products of 2001.

Whats Up With Uptime?
Chris Donner, Contributing Editor
People are always asking each other whats up? High-availability means that you can, at any given time, have at least one definite answer: my system.

VoiceXML: Enabling Voice Access To Information
Kimberlee Kemble, IBM Voice Systems
Long frustrated, the demand for more natural information access finally approaches fulfillment, thanks to VoiceXML, an open standard that gives regular Web developers a common, easy way to build applications that respond to spoken requests. With VoiceXML, developers no longer need as much specialized voice expertise that for so long has complicated creation of these applications. VoiceXML may do for voice what other open standards, such as Java and XML, accomplished for the Internet, and will allow mainstream developers to build voice applications.

Protect Your Business-Critical Communications With Disaster Recovery
Ryan ONeil and Michael Cave, TopCall
While disaster recovery for the general business environment is a well-worn topic, discussions of disaster recovery are seldom attuned to the special needs of communications systems. This article, however, focuses specifically on business-critical communications systems, and how businesses may keep them up and running, despite events that may be adverse in the extreme. Read this article, and follow a clear disaster recovery outline, from initial to final stages, encompassing discovery, trial, implementation, evaluation, and re-evalution -- all with a communications systems emphasis.

REVIEWS
Centrepoint Technologies TalkSwitch 48-LS

Gentner Communications VuLink 326

First Virtual Communications Click To Meet For Microsoft Exchange

NEWS AND VIEWS
Go to TMCnet.com for the latest communications technology news

PUBLISHER'S OUTLOOK
An Important Message From The Publisher
Rich Tehrani, Publisher
You can always count on change. Anyone who has been in the telecommunications industry the past year or so knows that all too well. It has been a tough year, and TMC has also been challenged by this tough marketplace. The broad-spectrum coverage of Communications Solutions magazine, on an array of dynamic and innovative communications technologies and products, was responsible for its rapid growth and success during the boom. But, ironically, this positioning also made the magazine especially vulnerable to the downturn.

EDITOR'S OUTLOOK
Bred To A Harder Thing
Kevin Mayer, Editorial Director
While cleaning out his cubicle, bringing to light the detritus of six years effort, editorial director Kevin Mayer tapped out one last column, which offers both a backwards glance as well as a glimpse forward, a meditation on relevance, which seemed relevant, for although Communications Solutions consigns itself to silence, the industry it covered will continue, and even thrive. Along the way, it will, of course, find new ways of communicating its own relevance. New growth may require a shedding of old skin. And as a snake may shed its skin, an editor may depart in a flurry of dessicated Post-It notes...

TOM KEATING'S CC:
Voice-Ready VPNs -- A Flexible Alternative
Tom Keating, Executive Technology Editor
Traditionally, virtual private networks (VPNs) have been viewed strictly as a data-access medium, but several vendors are aiming to change that by providing voice services across a VPN. Tom Keating provides an overview of some companies offering intriguing solutions.

DEPARTMENTS
Analytical Views:
Analytical Views: SALT Seasons The Speech Rec Market
Brian Strachman, Cahners In-Stat Group
Microsoft, in conjunction with Cisco, Comverse, Intel, Philips, and SpeechWorks, has founded a forum called Speech Applications Language Tags, or SALT, which focuses on multi-modal access to information. Brian Strachman discusses the importance of the groups goal.

Inside Networking: Securing The Enterprise
Tony Rybczynski, Nortel Networks
Enterprises operate generally in two environments: the enterprise network and the Internet. Protecting enterprise assets across these two environments is a major challenge for IT organizations, complicated by the many potential electronic points of entry to enterprise resources. This month, Tony Rybczynski explores security options.

On The Horizon: Mobile Telephony -- Making High-Quality Voice A Reality
Brough Turner, NMS Communications
Mobile telephonys success in recent years has more to do with mobility than telephony. However, Brough Turner believes that in the next five years, voice quality will improve so dramatically that mobile phone service will sound better than a landline phone call.