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News
Compex Announces Waveport-WL11
Compex has introduced the
WavePort-WL11, an 11 Mbps wireless LAN card. Fully compliant with the IEEE
802.11 and 802.11b (DSSS) standards for wireless LANs, the Compex
WavePort-WL11 uses radio frequency to transmit data from one point to
another up to 250 meters. Compex provides a softbridge bundle that behaves
like a software access point linking the wireless LAN to wired Ethernet
LAN. To maintain data integrity, the Compex WavePort-WL11 incorporates a
"chipping code" to recover the data packets in case of
corruption. This data security and privacy protection measure is enhanced
with the use of a 40-bit length RC4 private encryption key, the Wired
Equivalency Protocol (WEP).
Apropos And Blue Martini Form Alliance
Apropos Technology and Blue
Martini Software have announced a marketing and development alliance.
The companies have completed integration between Apropos' Multimedia
Interaction Management solution and the Blue Martini Customer Interaction
System's Call Center module to improve the delivery and use of end user
information for contact center agents. With the integration, inbound
customer queries, whether through phone, Web, kiosk, or wireless device,
can also be prioritized based on pre-defined criteria. The solution will
incorporate IVR prompts, e-mail parsing, and direct integration with the
Blue Martini Customer Interaction database. This enables access to
customer, product, and order information, leading to screen pops and
intelligent routing for call center agents. The solution also allows
customers to make use of the system's self-service capabilities, enabling
problem resolution without requiring an agent's time.
One Stop Introduces 1U cPCI Enclosure
One Stop Systems has announced the introduction of its CompactPCI
1U-high enclosure with rear I/O support. The enclosure supports rear
transition modules, allowing the service provider to route cabling to the
rear of the enclosure while leaving the front board accessible for easy
removal. The enclosure can accommodate one dual-slot single board computer
or a one-slot SBC and one-slot peripheral board. The internally-mounted
power supply furnishes all four cPCI voltages. An on/off switch with AC
input is located on the rear panel. The hot swap-compatible backplane has
two cPCI slots. Rear connectors are provided for rear I/O. The aluminum
enclosure comes equipped with rackmount ears for mounting in a 19"
rack or with rubber feet for tabletop operation. One Stop will optionally
add company logos.
@Markets Association Formed
The @Markets Association was
recently launched to represent the needs of the business-to-business
exchange community. Created by the Futures Industry Association (FIA),
@Markets will support companies involved in all forms of B2B e-commerce,
including independent B2B exchanges, coalition marketplaces, and private
exchanges. The @Markets organization is involved with assisting
participants in B2B communities in developing online trade. @Markets is
expected to attract both independent and coalition vertical market makers
from a cross-section of industries, as well as service providers and
traditional financial services firms. The new association will host
conferences, initiate discussions on standardization of practices and
agreements, and collect and disseminate information of interest to the B2B
community.
Portal Connect Intros Centenium XL 3.1
Portal Connect has announced
the release of Centenium XL 3.1, the company's newest contact center
management solution, featuring comprehensive management tools for the
collections market. The Centenium XL 3.1 system includes a suite of
features custom-designed for the credit and recovery market. It provides
messaging capabilities with both the Lucent G3 switch and the Portal
Connect proprietary Call Processor 12000. For Call Processor systems,
Centenium XL 3.1 utilizes Portal Connect's Encore Plus system to record
and manage digital messages. The system can also be integrated with G3
vector programming or the Call Processor Digital Announcement to Answering
Machine (DAMM) feature. Messages, which can be shared across campaign
sessions, are recorded and stored in digital form on a separate Encore PC
when utilizing the Portal Connect Call Processor 12000 switch, and a
high-speed SCSI connection handles the file transfer between the Encore
server and the voice processor board. Other features include diligence
tracking, skip tracing, aging capabilities, directory assistance, and do
not call (DNC) capabilities.
Quicknet Technologies And Black Ice Partner
Black Ice Software and Quicknet
Technologies have jointly announced that MicroTelco users can now view
their e-mail fax with Black Ice's free Tiff Viewer. Recently launched by
Quicknet Technologies, MicroTelco is a service that brings multiple ITSPs
together in an online account center. With Black Ice's free Tiff Viewer,
MicroTelco users can display a fax image and open multi-page .tif images
sent to their e-mail address. The Tiff Viewer download link will be
included in all MicroTelco e-mail notification messages; MicroTelco users
can connect a standard fax machine to their computer using Quicknet's
hardware. When the Internet-based fax-to-e-mail is sent to the recipient,
they will open the e-mail with a fax document attached, ready to be viewed
in the form of a .tif file. If they are unable to view the document, then
the Black Ice Tiff Viewer link is provided. Users can upgrade the Tiff
Viewer to the Tiff Viewer & Browser Plug-in for enhanced
functionality.
GMi Digital Selects PixStream
PixStream, recently acquired by
Cisco, and GMi Digital have announced that
GMi has selected PixStream video networking systems to provide switched
digital TV to its broadband access networks. GMi Digital will launch two
different access network solutions, including a 100-Mbps fiber-to-the-home
(FTTH) network and an asymmetric digital subscriber line (ADSL) network.
The network capacities of these two solutions combined with PixStream
video networking systems will enable GMi to provide interactive digital
television and high-speed Internet access to its customers. The PixStream
VDS5000 video networking system will be used as a complete video head-end
in a dual-phase market softlaunch. The system will aggregate TV channels
from various sources and demodulate, demultiplex, and descramble the
satellite TV channels. The analog terrestrial TV channels will be encoded
and adapted to IP over both fiber and copper telephone networks.
Jungo Go-HotSwap Incorporated in Advantech
cPCI
Advantech has selected the Jungo
Go-HotSwap operating system extension to provide hot swap capabilities
on its cPCI system MIC-3032. Advantech will offer MIC-3032 with Windows
2000, and implement Go-HotSwap as the hot swap software infrastructure.
Go-HotSwap also includes driver development tools that enable development
of hot-swappable drivers from scratch. The resulting code will compile and
run on all supported operating systems. Go-HotSwap provides the mechanism
to manage and administrate the cPCI bus. Telecom/datacom vendors can
implement cPCI hot swap capabilities on Windows 2000, NT, NT-Embedded, CE,
9x, Linux, Solaris, and VxWorks. Advantech's MIC-3032 is a 9U-high
enclosure with eight cPCI slots for rack mounting. It supports H.110 CT
bus and rear panel I/O for CTI applications. Various configurations can be
made according to particular application requirements. The 6U-sized,
8-slot backplane supports 32-bit or 64-bit (optional) operation.
Continuous Computing Announces 12-Inch Deep
cPCI
Continuous Computing Corporation has
announced its new 12-inch deep CompactPCI system designed for Central
Office and other applications. Designed for installation in central
offices where space is at a premium, the 12-deep front-access form factor
allows frames to be put back to back or directly against the wall. The
system enables the deployment of significant computer power in
high-density configurations, pushing intelligence to the edge of the
network. The new system provides the same functionality as a standard
CompactPCI system and the absence of transition cards means fewer
components and a longer mean time before failure (MTBF). The 12-inch
system includes the Continuous Control Node (CCN), CCPU's out-of-band
management tool for CompactPCI. Also included is upSuite, CCPU's
high-availability middleware that supports disk mirroring at wireline
speeds with sub-second failover.
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