2003 Product of the Year Awards

Telescript 5.5
Digisoft Computers, Inc.
www.digisoft.com

Telescript 5.5 is a modular and scalable call center management solution designed to integrate with telephone, database, Web and other call center related systems. Telescript utilizes a 100 percent completely customizable agent interface with a wide variety of easy-to-use transaction management tools and direct real-time database integration. A comprehensive set of call center management features, along with extensive production reports, provides management with the necessary tools to easily create and manage a campaign.

The ability to customize every aspect of a campaign enables clients to utilize Telescript 5.5 in virtually any type of industry. Its open database design, queuing, reporting, scripting, dialing, fulfillment, Internet connectivity, e-mail management, multiple simultaneous projects and countless other features provide a considerable competitive advantage.

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