2003 Product of the Year Awards

InCharge 6.0 Solutions Suite
SMARTS (System Management ARTS, Inc.)
www.smarts.com

Version 6.0 of InCharge -- already the industry’s leading solution for managing the most complex business infrastructures, adds new levels of automation, flexibility, ease-of-use, and multi-platform support. InCharge 6.0 includes major new releases of three core products: InCharge Service Assurance Manager, InCharge Availability Manager and InCharge Performance Manager. 

InCharge Service Assurance Manager 6.0 adds automated problem management workflow facilities to its industry-leading integration and correlation across IT silos. The new release adds a rich set of facilities to define automated corrective actions, and automated escalation policies. In addition, the solution offers one unified console -- consolidating the features and functionality of the InCharge Service Assurance Manager, InCharge Availability Manager and InCharge Performance Manager consoles --and adds enhanced administration features for a variety of user profiles.

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