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Headlines
Trenton Introduces ULE SBC
Trenton Technology has announced its new ULE SBC with the Intel
Pentium III low-profile FC-PGA processor. The ServerWorks ServerSet
III LE chip set supports a higher Front Side Bus bandwidth of 133 MHz
and a 64-bit/66 MHz PCI Local Bus. On-board features include dual PCI
EIDE Ultra DMA/33 interfaces. The two DIMM sockets support auto
detection of SDRAM memory up to 2 GB. The dual SCSI interface supports
a maximum throughput of 160 Mps. Other on-board features include a
Super VGA video interface with 4 MB, CompactFlash option, and LCD flat
panel support. Completing the ULE are two high-speed independently
programmable FIFO (16C550) serial ports, floppy interface, parallel
port, combined PS/2 mouse and keyboard port, and dual USB ports. The
ULE is fully compliant with the PCI Local Bus 2.1 and PICMG 2.0
specifications.
www.trentonprocessors.com
Motorola To Acquire Blue Wave
Motorola and Blue Wave Systems have signed a definitive merger agreement. Motorola will exchange approximately 6.5 million common shares for the fully diluted common shares of Blue Wave, which is expected to have a total value between $135 million and $165 million. The merger, which was approved by the boards of both companies, is intended to be a tax-free reorganization. The acquisition will be accounted for as a purchase and is expected to be completed this quarter. Blue Wave, best known for its ComStruct software environment, will become part of the telecommunications business of Motorola Computer Group, which provides embedded equipment for telecommunications OEMs running wireless, enterprise, networking, and transmission applications. John Hughes, vice president and director of the Motorola Computer Group telecommunications business, said, “Acquiring Blue Wave Systems will give Motorola Computer Group additional key components for our standard telecom platforms, which in turn will help us deliver highly integrated platforms that help give our customers the time-to-market advantage they’re looking for.”
www.bluews.com and www.motorola.com
Centillium Launches Entropia For Enterprise Market
Centillium Communications has built on its Entropia voice over packet (VoP) family of solutions by launching a set of chips with various channel densities targeting the enterprise market. The new set of Entropia chips is suited for Intelligent PBX (iPBX) devices and IADs for enterprises. The integrated chip combines hardware, firmware, and software to deliver high density, low power packet voice capability in a single small form-factor device. The Entropia system-on-a-chip includes a DSP, software for voice processing (including compression, echo cancellation, and ATM), and host API software. The Entropia chips for the enterprise market support 64, 48, 32, or 24-channel densities using Pulse Code Modulation (PCM) or Adaptive Differential PCM (ADPCM).
www.centillium.com
Apropos Announces iVault
Apropos Technology has announced the availability of Interaction Vault (iVault), whose browser-based application creates an archived record of all customer interactions. The Apropos Multimedia Interaction Management Suite and iVault enable contact centers to manage all types of customer interactions, based on their value to the organization, in a single multimedia queue. Key features include e-mail and Web interaction handling tools, enterprise-class service for geographically dispersed contact centers, an application platform that can support the migration to emerging VoIP solutions, and the ability to retrieve archived interaction records including Web chat, e-mail, voice mail, and voice conversations. In addition, Apropos provides real-time information on all interaction types.
www.apropos.com
DMC Stratex Shipping Vantex-Enabled Products
DMC Stratex Networks has begun shipping products powered by its new wireless chipset. The new chipset, Vantex, uses quadrature amplitude modulation (QAM) technology to enable high-capacity and ultra-high-capacity point-to-point wireless radios for cellular transmission and broadband access applications. The first product employing it is the DXR 700V, a variant of the medium-capacity DXR product line, at DS-3 capacity (45 Mbps) in the 6 and 11 GHz radio frequencies. Vantex also powers the new Altium 311 product line. Vantex delivers wireless modulations from 4 to 256 QAM and bit rates from 4 Mbps to 311 Mbps in a single radio. Capacities of 311 Mbps are reached for U.S. products using 256 QAM to meet the requirements for 50 MHz wide radio frequency band utilization, while 311 Mbps is achieved in Europe in bandwidths of 56 MHz using 128 QAM.
www.dmcstratexnetworks.com
Talisma Debuts Latest Version Of eCRM Suite
Talisma has launched the next generation of its Talisma eCRM Suite. Talisma eCRM Suite combines service, sales, and marketing capabilities for a complete customer interaction viewpoint that leverages customer information across entire organizations. “Starting the second half of 2001, and continuing through 2002, vendors will start delivering complete eCRM suites to respond to the needs of their customers in those areas," said Esteban Kolsky, senior research analyst at the Gartner Group. “Through the end of 2002, and towards the beginning of 2003, companies launching e-Service initiatives will look at the marriage of web and voice technologies to increase the value of each interaction for all clients.”
www.talisma.com
ADC Intros Axity BTS
ADC has introduced the Axity Base Transceiver Station (BTS), an integrated, carrier class transceiver station designed specifically for multicell deployments. The Axity BTS offers N+1 redundancy for carrier class reliability, with one sector more than needed under full load to serve as a backup in case a primary sector fails. It accommodates early deployments of single carriers and can expand to multiple carriers as capacity demand increases. It supports up to four sectors in both downstream and upstream paths, and additional sectors or carriers can be added as needed. The outdoor unit can be configured with integrated data access equipment for a complete outdoor base station, and the indoor unit is rack-mountable in a standard 19-inch cabinet. The Axity BTS can be deployed in hot spots as an underlay to a super cell, or it can be deployed throughout a coverage area independent of a super cell. The multicell architecture using the Axity BTS can be engineered for a variety of cell radiuses from 1 to 10 miles, depending on capacity needs.
www.adc.com
Compaq Intros New AlphaServers
Compaq is targeting the Central Office (CO) server market with two new NEBS Level 3 certified systems. The AlphaServer TS40 and AlphaServer TS20 combine Compaq’s industry-standard Alpha technology with support for both signal processing software, such as it’s own IN7, and voice processing software, such as Dialogic DM3. Targeted at telecom carriers, service providers, software vendors, and value-added resellers, these systems offer features for intelligent call routing, network-based call centers, call accounting, caller-ID, Internet access, and multimedia messaging. These systems are available fully preconfigured and with complete systems integration and installation services.
www.compaq.com
One Stop Intros New Version Of Millennium Gold
One Stop Systems has announced the Millennium Gold 8U carrier class enclosure for mission-critical wireless, Internet, and telephony applications. It features a 14-slot backplane with the H.110 telephony bus, four 175W power supplies, and four individually removable drive canisters for high-speed SCSI drives. It also provides three hot-swappable fans mounted below the card cage and three hot-swappable exhaust blowers mounted above the card cage. An optional 6U system monitor board provides monitoring of vital system functions through its Internet-based firmware.
www.onestopsystems.com
High Tower Launches TowerView NOC
High Tower Software has launched a network management version of its TowerView software tool. TowerView NOC is designed to give an instantaneous overview of all variables in the network architecture, highlighting failure points by name and pinpointing those portions of the overall network performing outside acceptable levels. Using a patented data display technology known as CyberGrid, TowerView NOC grants visual access to a comprehensive 3-D representation of all relevant information and graphically highlights changes in the status of an active or passive component of any type of network. TowerView NOC uses a series of four color-coded alarm notifications. Each colored “tower” in the CyberGrid can be tailored to any level of operational variation the network administrator desires, and notice can be sent via e-mail or pager to the appropriate network management contact.
www.high-tower.com
Conita Selects NMS Technology For PVA Server
Conita Technologies has selected Natural MicroSystem’s Alliance Generation (AG) hardware technology for use in their PVAServer, a Personal Virtual Assistant server for enterprise communications. Conita selected the NMS AG family of hardware to provide an IP telephony interface and a high port density. The goal behind the PVA is to enable the mobile professional to use any phone to access and manage standard office applications such as e-mail, voice mail, calendars, conference calls, contacts, and tasks. Users can also access and manipulate critical data in corporate databases such as CRM applications. The worldwide market for unified messaging services will reach $6.8 billion by 2004, with approximately 33 percent of all enterprises using the service, according to a study from Phillips-InfoTech. The AG 4000 offers an open development environment and rich set of features for mixed media processing.
www.conita.com and www.nmss.com
Composit Presents CIMphone v2.0
Composit Communications has announced that its CIMphone v2.0 solution is now available in the United States. CIMphone has been enhanced to offer additional advantages targeted at the medium-sized call center market. Features include CRM and back office software integration, collaborative Web browsing, enhanced CTI support, VoIP, call recording, and out-of-the-box solutions for rapid implementation. CIMphone is capable of integrating new, existing, and legacy systems. CRM applications supported include those from Pivotal and Vantive. CTI support includes agent softphone capabilities that allow full GUI call control. It is also equipped to utilize two call recording applications from Nice Systems and Comverse Infosys.
www.composit.net
Toshiba Announces Strata CS Version 4.0
Toshiba has announced the Strata CS Version 4.0, a new upgrade of its business communication system for small to medium-sized companies. All currently installed Strata CS systems will receive free upgrade kits consisting of application software and documentation. Hardware upgrades are required where digital telephone support is needed (to implement IP telephony on the Strata CS 4.0 requires the appropriate Dialogic IP card). Support for version 3.5 will be continued until December to allow these upgrades to be completed. Version 4.0 is scheduled to be available and shipped with all new Strata CS systems beginning in July. The turnkey solution includes the Strata CS application software and dedicated Windows NT server. The optional client interface software is compatible with any PC running Windows 95, 98, 2000, or NT.
www.telecom.toshiba.com
Ericsson Enterprise Unveils Mobile Product Roadmap
Ericsson Enterprise has announced its product roadmap towards the mobile enterprise, which blends traditional telecommunications, IP-enabled data convergence products, and wireless platforms into today’s enterprises. Products will allow users to seamlessly connect between a Personal Area Network (Ericsson mobile devices and Bluetooth), the LAN (IP-enabled PBX systems, like the MD110 and WebSwitch, and wireless LAN) and the WAN. The new Mobile Enterprise Communications system, expected out by the end of the year, will provide the full MD110 feature set. The roadmap products include the MD110 PBX and Solidus eCare Contact Center, which acts as a communication network solution for large enterprise, and the WebSwitch product line of IP-enabled PBXs for small to medium-sized businesses wanting to converge voice and data.
www.ericsson.com Avaya To Acquire Quintus
Quintus Corporation has entered into an agreement with Avaya, in which Avaya will acquire substantially all of Quintus’s assets for $30 million in cash and assume certain of Quintus's liabilities up to an additional $30 million. Upon completion of the proposed purchase, Avaya will incorporate Quintus’ eCRM business as a key component of its CRM solutions portfolio, which currently includes advanced customer care technologies such as IVR, workflow management, intelligent routing, and predictive dialing, while also providing product continuity for Quintus eContact customers worldwide.
www.avaya.com and www.quintus.com
HP And StarVox Intro Next-Gen Telephony Solution
Hewlett-Packard and StarVox have announced a factory-integrated IP telephony solution for service providers. The next-generation solution integrates the open standards-based HP Opencall Multiservice Controller (OCMC) and StarVox’s IP telephony applications. It is built around the StarVox VoIP Business Trunking with VPN, which enables service providers to become licensed, IP-based telephony carriers and to offer VoIP toll bypass without the need for a Class 5 switch. The VPN application fuses PBX systems from different vendors into a single virtual network, offering private dialing capabilities across multiple business offices. The solution also features the StarVox IP Centrex application, a virtual PBX solution for single-site businesses or branch offices of larger enterprises. HP will market the solution, including StarVox’s application software. HP will also provide co-development, solution validation, and single vendor accountability for design, global consulting, integration, installation, and support services.
www.starvox.com and www.hp.com
Quicknet Intros MicroTelco Gateway 1.5
Quicknet Technologies has introduced MicroTelco Gateway Version 1.5, the next generation of its Internet telephony network software products. The MicroTelco Gateway can be configured to connect to an office PBX to enable users to dial in the customary manner, using account codes if desired. With a full Web interface, businesses can manage multiple remote gateway configuration, account information, and view usage data at any time via a Web-based connection. MicroTelco Gateway 1.5 can be configured as a calling card gateway; it is set up using one or more Quicknet Internet PhoneJACK or Internet LineJACK cards and a Windows-based PC with an Internet connection. Connecting the system to an existing PBX phone system enables users to convert an existing system, retaining all its dialing and calling service features, into an Internet telephony system. The MicroTelco Gateway is now available from Quicknet’s Web site and on CD-ROM from Quicknet resellers.
www.quicknet.net
Hybrid Announces ThruWAVE
Hybrid Networks has introduced the ThruWAVE Wireless Broadband Router, a single-carrier, multiple-modulation router. The ThruWAVE router supports QPSK, 16 QAM and 64 QAM modulation schemes and interleaving options. It is the CPE portion of Hybrid’s fixed broadband wireless system. The headend unit, located at the transmission site, uses a new downstream modulator card to manage the multiple modulation schemes and interleaving options. ThruWAVE’s multiple modulation schemes enable an operator to reuse frequencies more efficiently and to use smaller cells with lower powered transmitters to increase service capacity. The ThruWAVE router uses Conexant’s InfoSurge broadband modem integrated chip, which further reduces multipath interference and supports multiple modulations. The router handles up to 60 public or private IP addresses. In addition, the router’s USB port eliminates the need for a technician to install an Ethernet card.
www.hybrid.com
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