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Headlines
General Micro
Systems Announces Navigator
General Micro Systems has announced the Navigator,
a hot-swapable CompactPCI CPU board for
high-availability telecommunications applications.
Combining a 1 GHz Pentium III CPU with up to 256 KB of
no-wait-state cache and 1 GB of main memory, the
Navigator features two Fast Ethernet ports, integrated
mass storage options for both rotating and diskless
media, dual Ultra DMA-33 IDE interfaces, a pair of USB
ports, and up to five PMC slots. It is available with
a choice of field-upgradeable Pentium III Celeron or
Coppermine-256 processors. The Celeron processor
features a clock speed of 366-500 MHz, and is equipped
with 128 KB of on-die, no-wait-state cache. Featuring
a clock speed of 500 MHz to 1 GHz, the Coppermine-256
is equipped with 256 KB of on-die, no-wait-state
cache. Both processors are equipped with up to 1 GB of
main memory, which they access via a high-speed Front
Side Bus (66 MHz for Celeron; 100 MHz for Coppermine).
This field-upgradeable memory is packaged as a pair of
SO-DIMM modules.
www.general-micro-systems.co;
800-307-4863
Voyant And Pingtel
Deliver Integrated SIP Phone
Pingtel and Voyant Technologies have announced a
scalable IP telephony solution that will enable hosted
IP voice service providers, carriers, and CASPs to
provide enterprise customers with an integrated IP
phone and IP voice conferencing service. The
integrated solution combines the Pingtel xpressa IP
phone, Voyant's native IP conferencing platform, and a
Voyant-developed java applet for conference initiation
and control. The applet enables moderators to track
all in-conference participants, mute and un-mute
participants' lines, and bring additional participants
into the conference. Additionally, all of these
functions can be performed via DTMF commands. The
solution utilizes SIP for call set up and tear down,
and it supports multiple codecs, including G.711,
G.729a, G.726, and G.723.1, within a single media
server and within a single conference. The Pingtel
xpressa phone gives end users a plug-and-talk device
that plugs directly into the Ethernet network,
integrates with the PC over the LAN, and permits
automated software delivery configuration and updates.
www.pingtel.com;
781-938-5306
www.voyanttech.com;
888-447-1087
PictureTel
Announces 600 Series
PictureTel and Sharp have partnered to design and
manufacture the PictureTel 600 Series, a comprehensive
collaboration solution. The two-part design can be set
up as an all-in-one, appliance-type unit, or split
into two pieces: a camera/microphone unit and a
compact base station. It is based on an Intel Celeron
processor and Windows 2000 operating system. Under
patent-pending People+Content technology, users
interacting "face to face" transmit at the
highest frame rate to optimize motion video quality.
When sharing content, the systems intelligently switch
to a much higher resolution transmission that allows
documents to be shared without requiring special
preparations. iPower (developed with Intel) solutions
also leverage PictureTel's Siren 14 technology to
deliver 14 kHz range, low-delay, high-fidelity audio
capability.
www.picturetel.com;
800-716-6000
Siemens Intros
Multi-Protocol IP Telephone
Siemens Enterprise Networks has introduced the
optiPoint 400 standard telephone. The optiPoint 400
supports communication over traditional telephony
networks (TDM) as well as IP networks, using the H.323
and H.450 protocols. Features can be changed and
customized based on the user's changing needs. By
supporting both TDM and IP communications, the new
optiPoint 400 standard telephone allows businesses to
better protect their investment as they migrate to new
IP-based systems. Multi-protocol support (H.323/H.450,
Siemens Hicom Feature Access HFA) allows connectivity
with the following communications servers: Siemens
HiPath 5300, HiPath 5500, Hicom 150, HiPath AllServe,
and third party vendors' H.323/H.450-compliant
servers. Other features include an integrated
10/100Base-T switch, QoS (DiffServ, 802.1D), inline
power (IEEE 802.3af/unused pairs), CTI (TAPI support),
a log on/log off mobility feature, browser-based
administration, FTP and SNMP support (upgrade tool
allows up to 200 phones to be uprgraded at one time),
context-sensitive Siemens optiGuide menu system, and a
full duplex speakerphone.
www.siemens.com;
+49 89 636-00
Natural
MicroSystems, Ridgeway Demo Guaranteed QoS
Natural MicroSystems has announced the completion of
product interoperability testing with Ridgeway that
demonstrates secure, end-to-end IP video and voice
communications with guaranteed QoS. The evaluation
conducted by the two companies included NMS'
PolicyPoint IP Multi-Service Unit (IP MSU), which
delivers traffic classification, bandwidth management,
and traffic shaping capable of delivering tiered
classes of IP service (CoS) and application-specific
quality of service (QoS) to the customer premise.
Ridgeway supplied its VX Communication System hardware
and software, which enables service providers to
supply broadband video and voice media over existing
network infrastructure and into private IP
environments. The joint solution will provide managed,
dedicated, and secure virtual connections between the
enterprise and the service provider, along with
quality of service capability.
www.nmss.com;
508-620-9300
www.ridgewaysystems.com;
512-231-7300
Cisco Announces New
IP Telephony Solutions
Cisco Systems has announced seven new software and
hardware IP telephony products. The new software
solutions include Cisco Personal Assistant, Cisco
Unity 2.46 unified messaging, Cisco IP Integrated
Contact Distribution (IP-ICD), the Cisco IP Phone
Productivity Services (PPS) applications suite, the
Cisco CallManager 3.1 call processing system, and an
innovative Survivable Remote Site Telephony (SRS
Telephony) feature that is now part of the Cisco IOS
Software. On the hardware side, Cisco is introducing
the Catalyst 4224 Voice Gateway Switch platform. All
of the IP telephony components fit within Cisco AVVID
(Architecture for Voice, Video, and Integrated Data),
an enterprise architecture that provides an
intelligent network infrastructure.
www.cisco.com;
800-553-NETS
alexis Integrates
With Cisco
alexis communications/COM2001.com have announced the
alexis Workgroup for Cisco Call Manager. alexis
Workgroup is a version of its unified communications
software optimized specifically for the VoIP market as
envisioned by Cisco's AVVID architecture. The Cisco
Call Manager is typically used as a PBX replacement in
LAN telephony applications. The alexis Workgroup adds
advanced conferencing, Microsoft Exchange integration,
remote workforce connectivity, Web-based call control,
and a personal assistant. The alexis Workgroup for
Cisco Call Manager was implemented using Telephony
Application Protocol Interface (TAPI). alexis has also
announced the availability of their Software
Developers Kit (SDK). Qualified system integrators who
participate in this program will be provided with the
ability to purchase the core alexis software and voice
boards in kit packages.
www.alexis.com;
858-314-2100
eYak Acquires
Brooktrout Software
eYak has acquired Brooktrout Software, a wholly-owned
subsidiary of Brooktrout. The acquisition allows eYak
to deliver voice technologies, products, and services
to customers, including channel partners, enterprises,
and service providers. The combined offerings will
enable these customers to develop and deploy scalable
and robust converged communications solutions. The
acquisition also couples eYak's SoftTelephony
technology with Brooktrout's graphical application
development environments -- Show N Tel and ActiveCall
-- and consulting services.
www.eyak.com;
617-531-2100
www.brooksoft.com;
508-229-7777
Vpacket Ships
Voice/Data Router
Vpacket Communications is shipping its initial
product, the 6100 Series voice/data router (VDR) for
business and enterprise communications over packet
networks. Vpacket's 6100 Series features a high level
of Quality of Service management for converged
networks, as well as auto-provisioning, configuration,
and multi-level device management. It enables service
providers to offer voice and data services over a
single broadband connection to mid-size businesses,
branch offices, multi-tenant units, and campus
environments.
www.vpacket.com;
408-571-7900
BackWeb Unveils
e-Accelerator
BackWeb Technologies has unveiled e-Accelerator for
Enterprise Video Communications. The new solution
enables companies to deliver audio/video
communications across both high-bandwidth (LAN) and
low-bandwidth (dial-up and WAN) connections. BackWeb
e-Accelerator for Enterprise Video Communications
allows corporations to integrate the Polite delivery
capabilities of BackWeb with streaming servers from
Microsoft or RealNetworks. This dual video delivery
capability allows users to cache video content
directly on the BackWeb client for playback later, or
to instantly stream the video at the desktop. BackWeb's
closed-loop reporting can track the delivery of video
files and notifications to measure user interaction.
www.backweb.com;
800-863-0100
One Stop Intros 2U
High CompactPCI Enclosure
One Stop Systems has announced its 2U high CompactPCI
enclosure with rear I/O. A typical configuration for
datacom applications includes a single slot system CPU
board and three peripheral CPU boards. It includes a
4-slot width, horizontally mounted, 6U CompactPCI
backplane with rear I/O on all four slots. The
backplane has a left hand system slot with power lugs
on the rear. The power supply voltage outputs are 5V
at 14A, 3.3V 16A, +12V at 1.5A, and -12V at 1.5A. It
also includes overvoltage, overload, and short circuit
protection. Three cooling fans provide side-to-side
ventilation. An A/C input filter and on/off switch are
located on the rear panel.
www.onestopsystems.com;
760-745-9883
Tundo Launches IP
Contact Center Initiative
Tundo has launched a company strategy to aggressively
target the IP contact center market. Tundo's IP
Contact Center initiative builds upon its
carrier-grade media control platform, the Tundo DOT
Server. Tundo's solutions for call center customers
include Tundo Boundless Call Center and the Tundo
HomePort. Tundo's Boundless Call Center allows
enterprise and outsourced contact centers to migrate
to a full-featured IP contact center architecture;
customers can extend their core capabilities
(specifically, PBX, ACD, and CTI applications) to
anywhere in the world using IP technology. Tundo's
HomePort solution allows customers to extend the voice
and media from a contact center to remote agents
working from their homes.
www.tundo.com;
508-836-4333
VoiceGenie
Announces GenieTracer
VoiceGenie Technologies has announced the VoiceGenie
GenieTracer, a PC-based run-time environment based on
VoiceGenie's VoiceXML platform. GenieTracer provides
developers with a stand-alone PC-based tool to run and
debug any VoiceXML application without the need for
TTS or ASR software. Running in the Windows
environment and 100 percent compliant to VoiceXML 1.0,
GenieTracer consists of a GUI, LogChecker, Tracer, the
VoiceGenie VoiceXML Interpreter, and related
components. Future enhancements will allow for the
optional use of ASR, TTS, VoIP, and a voice modem
interface.
www.voicegenie.com;
416-736-0905
Witness Completes
Avaya Integration
Witness Systems has announced a new software
integration with Avaya. The eQuality Response
recording solution from Witness Systems integrates
with e-mail response management applications, such as
the e-mail component of Avaya's CentreVu Internet
Solutions, to monitor the quality of electronic mail
interactions between a company's CSRs and its
customers. The solution is architected specifically to
address the growing number of interactions contact
centers receive via e-mail.
www.witness.com;
770-754-1900
www.avaya.com;
800-784-6104
SpeechWorks
Enhances TTS Product
SpeechWorks has announced that it has made
enhancements to its Speechify text-to-speech (TTS)
engine, which relays text-based content to callers.
The major enhancements to the Speechify engine include
a male voice option, e-mail pre-processing to make
e-mails sound more natural when read over the phone,
and increased efficiency, allowing 50 percent more
concurrent users to call into a service at any time.
www.speechworks.com;
617-428-4444
Artesyn Announces
VoPware
Artesyn Communication Products has introduced VoPware
software for media processing and voice over packet
conferencing. VoPware speeds application development
by providing extensive functions for toll-quality
conferencing and media server applications. It is
designed to support Artesyn's DSP media processing
cards and is ready to integrate into the user's
environment. A native API gives low-level access to
media services and Real-Time Transport Protocol (RTP)
libraries. The distributed CORBA API allows
applications to be deployed across multiple hardware
platforms on the same network or sub-networks. The
optimized RTP library available with VoPware exploits
the unicast telephony call model implemented by most
carrier-class, voice over packet soft-switching
architectures. VoPware's unique RTP packet handling
technique transparently optimizes a customer's voice
over packet application.
www.artesyncp.com;
800-356-9602
Alliance Systems
Enhances I-Series
Alliance Systems has announced a new enhancement to
its I-Series communication platforms:
Alliance-designed and manufactured hot swap drive
bays. Created specifically for its I-Series, the new
bays provide customers increased connection
reliability and easier access to the drives while
maintaining hot swap functionality. The new bay
carriers were tested by Seagate and Adaptec
independent testing labs for dependability and
performance. Both the two and three-drive models
passed the rigorous testing process, including shock,
vibration, temperature, and performance testing.
www.alliancesystems.com;
800-977-1010
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