Communications Solutions Magazine
Formerly CTI® Magazine

 

June 2001

Communications Solutions June 2001

FEATURES
Marching Towards The Core: Board Level Platforms Enter The Network
Ron Kennedy, Pika Technologies
CTI platforms are making their way to the core of the service provider network, thanks to increases in processing speeds and onboard coprocessors sharing the load. With such developments, next-gen service providers stand to make their networks more flexible when it comes to allocating resources, in addition to being able to offer greater numbers of enhanced services at higher quality.

Call Density In Carrier-Grade Systems
Josh Adelson, Brooktrout Technology
Port density versus call density -- what’s the difference, and why is it important to measure multiple attributes of a platform before deploying it?

A Bridge For SS7 Offload To IP: Optimizing SS7 Between Now And The All-IP Future
Reg Cable, Performance Technologies
Remember that scene from The Graduate, where the eponymous hero, played by Dustin Hoffman, is enjoined to hear the call of the future? Then, the call was distilled in a single word: plastics. And today? Well, right now, the word is "offload." Use IP to circumvent limited and expensive public network facilities, including traditional, dedicated signaling links. The key step in this delicate dance between traditional and next-gen networks? In a word, SS7.

NEWS AND VIEWS
Breaking News

Letters To The Editor

Corporate Solutions
Carol Drzewianowski, Managing Editor
A Phillips Group study indicates that the emergence of IP telephony as an alterative to PBX technology has had a great impact on purchase decisions. Read up on the latest news, as well as a case study from Shoreline Communications and the TIA’s outlook on the IP-PBX market.

PUBLISHER’S OUTLOOK
Convergence In My Hand
Rich Tehrani, Publisher
Rich Tehrani pities the fool who clings to the PC-as-phone -- unless it’s a shiny new pocket PC. While gaudy enough to out-flash any number of gold chains, Rich’s iPAQ may be destined to achieve more than a fashion statement. The iPAQ, and other handheld computers, thanks to wireless links to distant networks and data stores, may even assume real-time, interactive communications capabilities. Find out how you and your handheld computer may join the A-team of intelligent voice/data communications. Don’t you love it when a plan comes together?

TOM KEATING'S CC:
Get Thin (Computing) Now!
Tom Keating, Executive Technology Editor
Someday Tom will be able to say “Back in my day, IT staff didn’t have it so easy. We suffered with scrapes and scratches from troubleshooting sharp PC cases.” Thin computing just might spoil a new generation of IT support staff. Tom explains how.

REVIEWS
Altigen's AltiWare Open Edition 4.0

Sun Microsystems' Sun Ray

Computer Instruments' e-IVR

DEPARTMENTS
Analytical Views:
LAN Telephony: What's The Point?
Brian Strachman, Cahners In-Stat Group
LAN telephony products offer some exciting applications. This month, Brian Strachman discusses some of them.

Inside Networking: Storage Steps Into The Light
Tony Rybczynski, Nortel Networks
Where communications goes, data will follow, as it did years ago, when CTI allowed phone conversations to summon customer profiles to the desktops of call center agents. Nowadays, with IP-based voice/data networking, communications and computing are considerably more pervasive, and the logic of instituting more intelligent data exchange is more compelling than ever, especially since we’re witnessing incredible growth in data storage. Find out how data storage and retrieval, together with high-speed (optical) networking, will meet the demands of an e-world.

At Your Service: Selecting The Right SIP Proxy Server
Jonathan Rosenberg, dynamicsoft, inc.
Webster’s dictionary defines “proxy” as 1. A person authorized to act for another; an agent or a substitute. 2. The authority to act for another. 3.The written authorization to act in place of another. However, the technology community has adopted this term to refer to any software or hardware agent that acts on behalf of another. Jonathan Rosenberg spells out the distinctions between different proxy servers.

Compass: Bus, Bus, Interconnect
Jeff Lawrence, Intel Communications Group
The computing and communications industries are about to enter a transition period, where several different technologies will battle it out. Jeff Lawrence discusses the promises of next-generation networking.