TMC Labs
December 2001

 

DSP-500

Plantronics
345 Encinal St.
Santa Cruz, CA 95060
P: 800-544-4660
F: 831-426-6098
www.plantronics.com

Price: $139.95

Editors' Choice Award

RATINGS (0-5)
Installation: 5
Documentation: 5
Features: 4.75
GUI: 4.5
Overall: A


Plantronics is a well-known manufacturer of high-quality telephony headsets, so we were intrigued when we discovered their digitally enhanced USB stereo headset. Called the DSP-500, it was designed for both PCs and Macs. At first, we were a bit hesitant to review a product that was designed for multimedia and gaming applications, and not necessarily any telephony applications. However, with the DSP-500’s superb noise-canceling microphone, the DSP-500 can be utilized for high-quality speech recognition applications as well as for PC- or Mac-based Internet telephony applications. Also, with improved reliability in Windows, “soft-phone” clients are starting to become both a popular and cost-effective alternative to traditional desktop phones. Thus, the DSP-500 combined with a SIP or H.323 soft-phone can be a good telephony solution. With this in mind, we decided that it was worth evaluating this product.

The DSP-500 was easy to install. You just plug in the USB connector and install the necessary software off of the CD. We were impressed with the large 40 mm speakers, which were especially light and comfortable. They fully encased our ears in a thick, soft foam which not only dampened external ambient noise, but also packed quite a punch with an impressive dynamic bass response. The headset is labeled L for left and R for right in big letters, so it is easy to figure out which way the headset should be put on. The microphone is connected to the left side and unfortunately does not swivel a full 180 degrees to reverse which side the microphone is on. However, the end of the microphone boom is flexible for adjusting how close the microphone is placed to the mouth.

Some of the technical specifications include a 24-bit high signal-to-noise ratio audio codec that converts digital sound to enhanced analog sound for high-quality audio. In addition, the DSP-500 contains a 32-bit DSP which Plantronics claims modifies and enhances the audio signal for superior stereo sound and higher speech recognition accuracy. The DSP is on a fairly bulky, nearly rectangular shaped box approximately 1 inch wide, 4 inches long and ½ inch thick, but fortunately is out of the way due to its location near the front end of the USB cable that connects to the PC/Mac.

The DSP-500 comes with an impressive list of bundled software, including MusicMatch, Lernout & Hauspie’s VoiceXpress speech recognition application, Net2Phone’s VoIP application, FireTalk, Audion’s Mac MP3 player, and even a voice-interactive game — Soldier of Fortune. The included game was intended to demonstrate how a headset with superb sound quality and deep dynamic bass response can improve the gaming experience. After a few rounds of “shoot-em up” action with explosions that were so penetrating, we wondered how we ever got by playing games on tinny-sounding PC speakers.

The DSP-500 comes with Plantronic’s PerSono Audio Control Center Software, which has several headphone equalizer presets, including voice, rock, classical, jazz, gaming, and more. From this application you can also set the headset volume, microphone volume, balance, bass, and treble. Other than setting the initial equalizer, we didn’t utilize this application very much. For volume control we instead utilized the physical “+” and “–“ buttons located on a small control unit in the middle of the headset’s USB cord. Also on this control unit is a convenient mute button that lights up when turned on, as well as a clip on the back of the control unit for mounting. Unfortunately, the mute button only mutes the microphone and not the speakers. We’d like to see another mute button and be able to quickly mute the speakers in the event of an interruption, such as an incoming call.

We tested the DSP-500’s microphone quality by utilizing it with a L&H’s Dragon NaturallySpeaking Professional Version 5 speech rec software (also reviewed in this issue). Using L&H’s microphone sound quality check revealed a very good signal-to-noise ratio. We transcribed some text from some magazines and the accuracy was excellent. Since NaturallySpeaking supports playback of the words we spoke, we were also able to verify audibly that our recorded voice quality was excellent.

We should mention that Plantronics sells other USB models, including the DSP-100, which is traditional single-ear-piece (mono) headset, the DSP-300 (lightweight stereo headset), and the DSP-400 (stereo), which actually folds in half for storing in a laptop bag.

With a microphone designed for superior speech recognition accuracy, and first-rate speakers, we can’t complain much about this product. Even the most demanding audiophile and gaming enthusiast will be impressed with the deep bass sounds and impressive maximum volume that can be achieved with Plantronics DSP-500.

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