Integrated Solutions (News - Alert) Management (ISM) recently announced a reseller relationship with CA, a global management software company. Founded in 1991, ISM is an Information Technology (IT) management consulting firm which focuses on efficiently using IT within enterprises. It also helps clients enhance their business by providing IT governance, service management, application modernization, and project management solutions.
“IT can offer customers tremendous competitive advantages when the right technology is deployed with well-defined business processes and well-structured organizational change management," commented Bill Banks, ISM's president.
"The breadth and quality of CA's (News - Alert) unique technology portfolio makes it ideal for addressing our customers' IT challenges. Through this relationship we can take full advantage of the CA application portfolio and our IT Governance framework - "Fritz" -- to craft highly customized IT solutions that deliver maximum business impact with minimized ownership costs," Banks added.
The collaboration with CA will help ISM’s customers to take advantage of CA's solutions for IT governance and service management while deploying ISM's Framework for IT Success, which is a combination of a number of streamlined frameworks, processes, and architectures like ITIL (Information Technology Infrastructure Library), COBIT (Control OBjectives for Information and related Technology), CMMI (Capability Maturity Model Integration,) and PMBOK (Project Management Book Of Knowledge). By simplifying and congregating these tools, ISM provides a single framework which focuses on establishing successful IT organizations within businesses.
While ISM provides solutions that range from providing support, education and training to assessment, planning, solution implementation and deployment, CA solutions helps customers improve performance through unification and simplification of their enterprise IT environment’s management. By using CA’s software products, ISM can help IT organizations effectively manage their IT business and optimize its value by improving IT strategy, performance, and alignment in accordance with the enterprise.
“We're seeing tremendous demand for our CA Clarity PPM (News - Alert) and Service Management solutions as customers seek to align IT with their specific business goals," remarked Todd Palmer, vice president, regional channel sales at CA.
"The alliance with ISM will enable their customers to realize the benefits of CA's award-winning technology solutions in a way that best suits their particular needs and resources," Palmer added.
Shireen Dee is a contributing editor for TMCnet. To read more of Shireen’s articles, please visit her columnist page.
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