Communication Solutions

TMCnet
New Coverage :  Asterisk  |  Call Center Outsourcing  |  Call Recording  |  SIP Trunking  |  Hosted Exchange  |  PBX
WEBINARS
TMCnet CHANNELS
#1 VoIP Enabler: Risk-free, Quick & Easy Deployment
4G Mobile Backhaul
Appliance Deployment
Application Performance Monitoring
Auto Attendant
Auto Dealer CRM
Bandwidth Management
BPA (3rd Party Remote Call Monitoring)
Broadband Solutions
Budgeting Software
Business Ethernet
Business Process Automation
Business Solutions
Business VoIP
Call Accounting
Call Center
Call Center Certification
Call Center Furniture
Call Center Hiring
Call Center Management
Call Center On Demand
Call Center Operations
Call Center Scheduling
Call Center Software
Call Center Solutions
Call Center Training
Call Center Wallboards
Call Center Workforce Management
Call Monitoring
Call Recording
Cloud Based Predictive Dialer
Cloud Business
Cloud Communications
Cloud CRM
Cloud Recording
Cloud Storage
Cloud Telephony
Communication Test Equipment
Consumer Robotics
Contact Center Outsourcing
Contact Center Software
Coordinated Care Management
CRM Cloud Computing
Customer Engagement
Data Center Network
Data Center Power
Data Center Services
Deployment and Management Solutions
e911
E911 Hosted Solutions
Embedded Multi-core
Enterprise Fax over IP
Enterprise SBC
Environmental Monitoring
Ethernet Extender
Expense Report Software
Fax
Fax Over IP
Fax Server
Fax Software
Fax VoIP
FoIP
Forensic Accounting
Google Apps - News
Green Builders
HD Voice
Healthcare Robotics
Hosted Billing
Hosted Call Center
Hosted Call Recording
Hosted Contact Center
Hosted PBX
Hosted Predictive Dialer
Hosted Softswitch
Identity Management
Industrial Robotics
Infrastructure as a Service
IP Communications
IP Fax
IP Media Server
IP Phone Maker
IP Phone Systems
IP Phones
IP Softswitch
IP Transit
IVR
IVR System
Knowledge Management
Lead Management Software
Least Cost Routing
Load Balancer
Load Testing
Managed Networks
Master Agent
Metro Ethernet
Military Robotics
Mobile Banking
Mobile Device Management
Mobile Security Management
Mobile Unified Communications
Mobile Video
Mobile VoIP
NERC Compliance
Netflow
Network Acceleration
Network Diagramming
Network Performance Management
Online Video Platform Solutions
Out of Band Management
Password Manager
PBX
Power Protection
Predictive Dialer
Quality Monitoring
Quality of Management
Renewable Energy
Sales Software
Satellite Communications
Satellite Optimization
SIM Server
SIP End Points
SMB VoIP
SMS Text Marketing
Social CRM & Mobile Care
Softswitch
Software Licensing
Solar Power
Spanish Language Contact Center Solutions
Speech Analytics
System Integrator
Telecom Expense Management
Telecom Platform Deployment
Telemarketing Software
Text Messaging
Unified Performance Management
Video Conferencing
Video Content Management Systems
Virtual Call Center
Virtual Office
Virtual PBX
Voice Broadcast
Voice Management
Voice Peering
VoIP Call Center
VoIP Call Recording
VoIP Gateways
VoIP Management
VoIP Solutions
VoIP Switch
WAN Optimization as a Service
Wind Power
Wireless Connectivity
Wireless Expense Management
Wireless Management
Workforce Management
Workforce Optimization
Share
 
| More
RSS-XML alerts
Print this page
E-mail this page to a friend

TMCNet: Automated diagnostic application introduced by Glowpoint

[December 10, 2009]

Automated diagnostic application introduced by Glowpoint

Dec 10, 2009 (TELECOMWORLDWIRE via COMTEX) -- Video communications solutions provider Glowpoint Inc (OTCBB:GLOW) announced on Thursday the unveiling of an automated diagnostic application called Video Room Sweep (VRS).

According to the company, the solution automatically performs 'sweeps' and emulations of video sessions for all components of telepresence and video conferencing rooms.

As a component of the company's cloud-based managed video services, VRS is exclusively available for its Video Network Operations Center (VNOC) clients and partner clients.

Version 1.0 of the solution supports Polycom and Cisco technologies and, beginning in Q1 2010, Glowpoint plans to release additional versions that will support other technologies, such as Tandberg and LifeSize systems.

The application can be programmed for automatic daily sweeps or can be used as an on-demand troubleshooting tool. It diagnoses the health of all components in a telepresence or video conferencing room, as well as functionality of the network to ensure proper performance and readiness. Following a room sweep, automated exception reporting and notifications prompt the VNOC of service, hardware, connectivity or compatibility issues.


The daily results of the diagnostics will be available to VNOC customers through the company's web-based user portal. Upcoming versions will also allow customers to activate on-demand sweeps independent of the managed service technicians.

No pricing details were disclosed.

Comments on this story may be sent to tww.feedback@m2.com

[ Back To Homepage ]
 
Share
 
| More
RSS-XML alerts
Print this page
E-mail this page to a friend