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October 21, 2009

Nectar Services Adds New Monitoring and Management Feature to Converged Management Platform

By Divya Narain, TMCnet Contributor


Farmingdale, NY based IP communications services provider Nectar Services Corp. has reportedly launched a new module for its Converged Management Platform. The new module is equipped with labeled CMP/Perspective, a monitoring and management feature that tracks Quality of Service OR “QoS” for network applications such as voice and video, in real-time.


According to Edmond Baydian, chief services officer for Nectar (News - Alert), the new module takes the guess work out of QoS performance and that supporting real-time applications in a converged network is "a moving target.”

"Managing real-time applications within a wide area network is extremely challenging, especially when it comes to ensuring that traffic flows and applications traverse the network according to set priorities," Baydian said.

"Because these applications run live within a complex framework, it becomes an arduous task to guarantee that QoS tags are always in line with network policies.  Instances such as a breakdown in team communication or erroneous configuration change have the potential to render QoS ineffective," Baydian said.

The CMP/Perspective module simulates real traffic situations round the clock. With these synthetic transactions, network operators are in a position to measure issues such as jitter, latency and packet loss. CMP's distributed agent model combined with the Perspective feature captures QoS from various reaches within a wide area network and presents the data on a single, company-wide dashboard. 

The feature is able to spot partial MPLS cloud problems using a meshed test approach and model data applications that require QoS. It is also possible to use synthetic voice transactions to simulate branch-to-branch or branch-to-office call flows.


The feature also offers "always on" testing for QoS metric settings, central view of real-time and historical measurements and central administration of synthetic transaction sessions.

TMCnet recently reported that Nectar’s Converged Management Platform (nectar/CMP) is compliant with key Internet Protocol (IP) telephony solutions from Avaya (News - Alert).

Divya Narain is a contributing editor for TMCnet. To read more of Divya’s articles, please visit her columnist page.

Edited by Stefania Viscusi


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