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November 23, 2009

MultiFactor Announces SecureAuth Certified by Salesforce.com

By David Sims, TMCnet Contributing Editor


MultiFactor, a Web application security vendor, reportedly announced its SecureAuth product has been tested and certified by salesforce.com.  Effective immediately, the authentication is available on salesforce.com’s AppExchange marketplace.
 


SecureAuth is designed, company officials say, to enable "seamless single sign on" while "enforcing 2-factor authentication into internally-hosted applications," as well as SaaS (News - Alert) (News - Alert) applications like Salesforce CRM and GoogleApps. 
 
“The ability to enforce a bilateral authentication throughout the SSO process across network, cloud, and Web applications is unique in the industry,” said MultiFactor’s Chief Technology Officer Garret Grajek.

Many folks who like cloud computing's flexibility and cost savings are leery of the security concerns -- especially enterprise IT departments. This product is designed to be a way for cloud vendors to guarantee the "integrity and reliability of their applications and data centers," MultiFactor officials explain, adding that the enterprise customer "must control identities of their users for access to those applications and data."
 
The SecureAuth product implements a secure authentication to both legacy onsite and cloud-based applications without forcing the enterprise to migrate or synchronize their existing user credential stores, since it directly accesses an existing native directory, including Microsoft’s (News - Alert) (News - Alert) Active Directory. 
 
What this means, according to MultiFactor officials, is that an enterprise can migrate to cloud computing with a single or multiple applications at a time, while using their existing IT infrastructure and "retaining full control of their users’ identities.
 
Earlier this month, Salesforce.com (News - Alert) (News - Alert) announced that the company selected inContact for its partner program: "Within the agreement, the companies integrated the service cloud 2 and Force.com platforms to improve lead and contact management while freeing up sales agents to expand on agent-customer relationships."

The collaboration "comes at a time when companies in the customer relationship management and call center industries are ramping up to perfect their operations to maximize as much sales agent time and productivity as possible," TMCnet reported.

David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Amy Tierney


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